Using Microsoft Teams to Facilitate Discussions

Metropolitan State University of Denver began to shift its policy-development process to an online environment prior to the COVID-19 pandemic. Online editing, file sharing, and voting help to promote transparency in MSU Denver’s decision-making process by providing access to policy drafts during deliberation. However, as access to campus is currently limited to protect the health of the university community, the need to develop policies virtually has become more important.

Share Resources and Come to Consensus Online

Coming to consensus in an online environment can be challenging. Policies often impact multiple constituents and offices that are responsible for communication and implementation. Microsoft Teams offers video-conferencing and live-chat features that allow multiple participants to be viewed on-screen and to upload policy templates, feedback, and other resources, such as links to related legislation, in real-time during virtual meetings. Features include:

• Video conferencing
• Group editing of drafts and presentation slides
• Live chat and brainstorming
• Screen and image sharing
• Branded backgrounds and logos

Don’t Forget the Fun Stuff!

Keeping things light, even during times of social and organizational upheaval, helps to calm frazzled nerves and to create a sense of community among policy developers. Sometimes our only option is to smile and support each other. The following can be shared over email, in a Teams chat, or on social media:

• Funny memes and GIFs
• Pet and kid pics
• Recipes and home-gardening tips
• Encouraging thoughts and quotes
• Reading and viewing lists
• Yoga and exercise videos