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What Is a Policy?

Posted By Jessica Teets CCEP, Purdue University, Tuesday, May 23, 2023
Updated: Monday, May 22, 2023

Considerations for Defining Your Governing Documents

Clear definitions for the types of documents your policy program manages help the program administrator and policy owners determine whether and when to codify a matter in policy. It also can provide guidance for determining what policies to retire. Here are some key points to consider when crafting your definitions.

Are the stated provisions and/or limitations required?

When units or employees have the option to choose whether to follow the guidance or not, the matter likely doesn’t warrant a policy. Recommendations and best practices can be communicated outside of policies. For example, if your institution allows individual units to determine whether and how to implement flexible work schedules and remote work for their employees, a policy that covers all possible scenarios would be difficult to craft. Instead, HR can provide resources for managers, such as position evaluation checklists, employee agreements, and offer letter templates. Where remote worker status coincides with other legal or policy implications, such as out-of-state income taxes or travel reimbursement, those policies or procedures can address the issues.

Who gives final approval for a policy?

Your institution’s culture will likely weigh into this decision. Policy approval needs to happen at a level high enough to demonstrate the authority of your policy program. However, consider whether that level needs to go all the way to the top. If your governing board has to sign off on all policies, your program’s ability to enact new or revised policies quickly may be limited when the board only meets six times a year and has a lot of other matters to address. Many institutions send policies to the president or chancellor for final approval, which is a more accessible last stop than the board. Another option is to have your president/chancellor delegate approval authority to a group that meets regularly for that purpose. This delegation can be achieved by defining the group and its responsibilities in your policy on policies.

Does each policy need an owner?

This, too, may depend on your institution’s culture. A policy owner is typically an executive officer who is seen as the “sponsor” of the policy. When looking at policy programs that oversee systemwide or campuswide policies, there are options for determining the owner. Some institutions assign the president or chancellor as owner of every policy. Other institutions list various senior executives as owners. When that is the case, it’s helpful to identify the criteria used to determine which executive owns a policy. Also consider whether you need to assign a responsible office for each policy. Most of the real work administering a policy happens further down the ladder from the executive rung. A responsible office may not oversee every aspect of a policy, but assumes the role of coordinating compliance efforts.

What do your policies look like?

An essential tool in the policy administrator’s toolbox is a policy template. When all your policies are outlined in a similar fashion, users learn how to read them and find the information they need quickly. Templates ensure that important information isn’t left out. One question that often comes up is whether the policy template should include procedures. I won’t advocate one way or the other here, but if your template does not include procedures, consider whether you should define what an operating procedure is. Which leads me to the next question.

Are policies the only way to convey information?

Your institution likely has varying levels of policies, such as systemwide, campuswide, and unit level. Consider defining in your policy on policies what the difference is between each type and what happens when there is a conflict between policies on the same topic. Other types of documents you may want to define include operating procedures, standards, and guidelines. Ask the same questions about whether something is required or optional, who has final approval, and whether the document must adhere to a template. Also, be sure to explain how the various types of documents relate to one another.

Tags:  Jessica Teets  policy development  policy on policies  policy template 

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Increase Awareness of and Participation in Policy Development

Posted By Deborah Bartlett, Washington State University, Monday, January 9, 2023
Updated: Friday, January 6, 2023

Implementing a "Policy on Policies"

If you've been in the policy administration business for any length of time, you've likely heard about, considered, and/or implemented a "policy on policies" at your institution. For those of you who don't already publish such a policy, I thought I'd discuss why I believe that it's a valuable tool to have in place.

Policy development is an important function, but getting administrative buy-in and notice of the importance of consistent policy development and tracking is sometimes difficult. Having a "policy on policies" provides an agreed-upon process for developing, reviewing, and approving policies, and ensures better compliance with the rules, regulations, and agreements that govern the business of higher education.

Here are some things to consider when creating or updating a policy on policies at your institution:

  • Applicability
  • Equity Review
  • Required Policy Review and Approval Steps
  • Templates or Framework

I'm also providing brief descriptions below of how we've chosen to handle these considerations here at Washington State University (WSU).

Applicability

Do you want a policy on policies that applies to all or only some policies?

At WSU, as with many public research universities, we have many types of institution-wide policy publications in place -- administrative policy manuals, academic policies and procedures, personnel manuals, research-related manuals, and our Washington Administrative Code (WAC) regulations.

When we first published an executive policy on policies, our administration decided to apply it to all policies except academic and single-unit or single-campus policies and procedures. The policy at that time outlined a draft/review/approval process that all policy publication departments were required to follow. Our policy on policies was revised recently to apply only to policies intended for publication in the four administrative policy manuals and the WAC regulations, which are managed by my office.

Equity Review

Do you want to include an equity review requirement in your policy on policies?

Our administration, including academic leadership, recently approved an equity review process, which includes an equity lens tool. My office agreed to publish the equity lens tool from our new Policy Development website, and to include discussion of the required process in the policy on policies.

Equity lens review includes review and approval both during the policy discussion phase and during the formal drafting and review phase of policy development.

And in the interest of increasing transparency and WSU community input, our Policy Development website includes descriptions of administrative policies under development and copies of drafts of the policies under review. (Copies of administrative policy drafts are available to WSU members only.) Copies of proposed WAC amendments continue to be published through the Washington State Register (WSR), and our Proposed WACs website links to the WSR proposals and public hearing information.

Required Policy Review and Approval Steps

Do you want to include specific actions for policy developers to complete when requesting new or revised policies, or removing policies? Do you want to have separate processes for major revisions and minor revisions?

In order to ensure that steps such as conducting the equity review, involving my office (for preparation and process oversight), and obtaining approvals from necessary administrators are completed, we decided to include step-by-step process instructions in our updated policy on policies. Our administration agreed to allow an abbreviated approval process for minor revisions.

Our policy on policies also includes periodic review requirements. For the most part it was decided to make the applicable administrative departments responsible for periodic review, as my office has a very limited staff (just two of us).

Template or Framework

Do you want your policy developers to use a template, or will you provide a policy framework to them for reference?

As I wrote in a previous blog a year or so back, we had for many years not required templates for policy development, but instead provided framework recommendations upon request. However, our compliance administration decided to implement a template for our executive policies and a template for our business and safety policies and procedures. (Links to these policy templates are available from our Policy Development website In the interest of moving forward with the updated policy on policies requirements as soon as possible, we have not applied the templates to our existing policies, but plan to restructure our policies as revisions occur. (Again, this is mainly due to staffing limitations and workload.)

In conclusion, if you haven't already implemented a "policy on policies," I highly recommend doing so. Having one in place greatly assists both policy developers and members of the policy administration office, by providing readily-accessible guidance and structure.

Note to ACUPA Members

Be sure to look at the ACUPA Templates and Other Tools webpage for samples to use to guide policy development, revision, review, and removal. These templates, guides, and tools have been developed from samples provided by policy administrators at multiple institutions and can be invaluable resources.

Tags:  Deborah Bartlett  equity lens  equity review  Policy Development  policy on policies  policy process  template 

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